Category Archives: Social Network

“The Dream We haven’t Dared to Dream” by Dan Pallotta via TED.com

What are your dreams? Better yet, what are your broken dreams? Dan Pallotta dreams of a time when we are as excited, curious and scientific about the development of our humanity as we are about the development of our technology. “What we fear most is that we will be denied the opportunity to fulfill our true potential,” Pallotta says. “Imagine living in a world where we simply recognize that deep, existential fear in one another — and love one another boldly because we know that to be human is to live with that fear.”

  https://embed-ssl.ted.com/talks/dan_pallotta_the_dream_we_haven_t_dared_to_dream.html

Author, speaker, reformer
We dream boldly in the dimension of our doing, but set the bar no higher than stability in our emotional lives. It’s time to dream in multiple dimensions at the same time, says AIDSRide Founder Dan Pallotta. He aims to transform the way society thinks about giving, and being. Full bio

Facebook’s paid Live deal terms restrict publishers from selling sponsored streams — Online Digital Marketing Strategies

If you’re a media company getting money from Facebook to use Facebook Live, that’s the only money you can get for your livestreams right now. As part of its pay-to-stream deals with media companies, Facebook is contractually prohibiting participating publishers from selling sponsorships against the Live streams that the social network is paying them to produce, […]

via Facebook’s paid Live deal terms restrict publishers from selling sponsored streams — Online Digital Marketing Strategies

Can audio go viral on Facebook? Here’s what happened when NPR ran an experiment for a month by Serri Graslie via NiemanLab

“Trust me, this is really, really great even though you don’t know who’s talking and there’s nothing to look at and I’m asking you to focus for 40 seconds!”

Quora: a great, powerful tool for Social Media Marketing!

Quora? Are you sure about what you are saying? Why?

Yes, I am more than sure. I know that you could be surprised about thinking Quora as a Social Marketing tool but it is really a powerful if you learn how to disrupt its potential.

In few words Quora is you personal brainstorming tool. A real powerful tool if you consider that people in Quora are in the main part experts into their sectors.

Quora-Personal-Branding

If you post a question, promote it -asking to Quora suggested experts to answer- and you don’t receive any reply, it means you posted the wrong question! Quora people don’t waste their time answering to obvious or silly questions. So, if this happens, don’t be ashamed but remove it and start thinking what is the mistake you did. In many cases if you spend some minutes thinking about it you will find the answer you were asking for.

But, remember, don’t limit yourself to only asking but start answering the question that Quora will propose to you. Good answers will get you being noticed. And it could be helpful for your CV or for attracting traffic top your social media or blog.

For this reason I suggest you to spend the right time to write your profile when you join Quora. It is important for a couple of aspects. The first is related to the questions that Quora will propose to you: especially at the beginning they will be strictly related to your Bio. The second aspect is directly linked to your social exposure. Don’t forget that Quora is not only a collaborative platform but it is also a precious, “shining” window were you can directly show your expertise and indirectly attract new follower to your social media, blogs or online activities.

quora

Quora is the right tool to create and nurture your personal branding strategy. If you think to be an expert on some topics, go to Quora and show your knowledge there. Because Quora is the best place to find people that are looking for the right answers to their top engaging questions.

Moreover Quora let you connect with experts in all the topics you prefer. Doing this you are able to create your personal web of experts and potential promoters for you or your activity. After a while, I suggest you to actively search the most appropriate questions you like to answers. This strategy will enhance your presence on Quora and allows you to give your best when answering.

Last but notquora-logo2 least, don’t be obvious when you answer to a specific question directly related to your business or activity. If you want to promote your activity or your website you need to clearly explain why you think that it is the best solution to that specific question. In few words you have necessarily demonstrate to the questioner (and to all the other experts who are going to read you) why you or your services or website are the first best for his/her needs.

To conclude let me say that Quora is really essential for your Social Media Marketing and you should be really interested to test and include it into your Social Media Strategy!

The Power of a Professional Customer Service – Klout knows how to manage it!

For a rare combination of events I decided to set up an Klout account on an device powered by Android exactly when Twitter experienced its servers problems. I till do not understand what exactly happened and what kind of mistake I made but, in less than 36 hours, my Klout score dropped down from 52 to 21.
Klout
A disaster that was mitigated by the fact that I am not actually running a company based on social media and my Klout attractiveness so I was not burning money every minute I was down-scored.
When I realized that I was in the middle of a big problem I tried to reconnect to my Klout account from other device but the situation didn’t change so I opted to send an email to Klout’s customer service to ask their help.
The person that answered to me was Melanie and I  am impressed by her professionalism. As I have always read in manuals but never directly experienced before my Klout problem, Melanie did everything that a perfect customer service should do:
1 – her behavior was always informal but very professional
2 – I always had the sensation that the person who was in charge to help me was really trying to solve my problem in a active way
3 – I always had the sensation that Melanie was a real person and that she was an expert
4 – she solved the problem
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Image from misgl.com

She was so smart in the interaction with me that I had no possibility to panic in any moment. I knew that I was in trouble but Melanie managed the problem in a so incisive way that I never doubted to have my problem solved.
She involved me in what she was doing to solve the matter asking if I agreed (and if I authorized) with the changes she was making on my account’s settings and after a couple of days of exchanges emails, my Klout score was back at 52.
What I learned from this misadventure was the power of a professional Customer Service. I have a free account at Klout and the level of its Customer Service is so incisive that I will really consider to subscribe a paid account with them as soon as the account I have with one of its competitors will expire. 
Good Service makes the difference Chalk Illustration

Image from callcentr.co.uk

The dawn of Morpheus’ era. Google’s supremacy and your privacy: short considerations about Google+

In the last days, I tested Google+ and it really works! It’s fast, well-organized with a really intuitive graphical interface and, for the “first time”, I was able to start conversations with different groups without worrying to say something inappropriate to the wrong person. The problem is that it wasn’t the very “first time” I had the possibility to share a conversation because, for some months, I was one of the testers of Diaspora, an open-source project, which was financed through kickstarter.com

Diaspora is a start-up project in its alpha release and the most interesting supported features are the https streaming and the possibility to create separate conversations with preselected groups. During the past months Diaspora has not  grown fast but this kind of timeline is not unusual considering the number of developers involved, the financial capital used and all the different problems that a start-up has to solve during the first year of existence. The Diaspora’s real added value was the idea of a more secure social media through https and dedicated conversation shared between homogeneous groups of people.

On the contrary Google hasn’t had this kind of problems while developing a similar project, Google+. Anyway Google is so well structured and financially powerful that can reach the goals in a very short time if someone, at Mountain View, really believes on the future possibilities of a project. In few words, this is the natural dominance of a big player in an imperfect market where the start-up can be annihilated by a faster and richer competitor which is able to use more human resources and capitals.

I personally believe that Google, in such a way, has contaminated the natural software “diversity” growth and has too easily prevailed over the Diaspora’s guys. I am not talking about copyrights or trademarks which have often damaged the software development, I am talking about software evolution, the “natural” selection that allows small groups of people with better ideas to survive and prevail over the bigger companies. We cannot be sure that, after the completion of Diaspora, new valuable projects wouldn’t have springed from that team. Perhaps it’s time to critically ask ourselves if Google has become too big and too powerful over the web and if we need a new generation of laws or rules just to perimeter it (not to censure its works or split the company).

Back to Google+, I can strongly affirm that all the features I tested were well programmed and extremely intuitive to use. Moreover, Google+ integrates many other Google products (e.g. Picasa, YouTube, Voice, etc..) and you can share a lot of contents directly with the right people using the, now “famous”, Circles feature.

But at this point, we need another old -no software related- question mark. How many information about our lives are stored in Google servers? All the Google online software are successfully principally due to their high level of usability. None force you to use Google’s products, you are 100% free to decide but usually you have specific accounts to manage your photographs, favourite RSS, documents, phone directory, emails and now also your friends, family and more… All these information profile you and your personal attitudes better than ever. Using the right mathematical function, Google potentially has an accurate profile of you than no one else and sometime it is reasonable to believe that Google knows us better than we do.

In this prospective the “digital identification” card someone proposed some years ago to better regulate the web and check the people online activity, sounds prehistoric. The natural evolution of the net, connected to the lack of a real liberal regulation, has created a “nice” superpower company that potentially has the possibility to share our most intimate data with third parties influencing in a way or another our destinies. Can the privacy disclaimers we accept with each Google service protect our data in a bullet-proof way? Personally I have some little doubts!

On the other hand, during the last year we assisted to the dawn of more decentralized online services (www.yacy.net, www.faroo.com, www.majestic12.co.uk, etc..) and payment systems (www.bitcoin.org) which are able to guarantee a more efficient encrypted privacy. To  extremely simplify the concept it is possible to say that these new technologies represent a possible future horizon that will be developed in few years. Consequently, it is reasonable to predict that two parallel Internet will exist in the near future.

The first is the logical evolution of the web we know today with a more “efficient” control developed by Governments and specialised “agencies”. The second will be something near to what we watched in the Matrix saga. A semi-secret Internet, developed by unknown “experts” where the privacy will be one of the most valuable elements and where we will use a new generation of dynamic encryption software. If we consider that nowadays it is technically possible to build low-cost telecommunication satellites, the only residual barrier for the creation of this new web is represented by the cost of the vectors to bring them into the space. Waiting for a cheap orbital launcher, new technologies have been experimented to build alternative webs. The transmission of encrypted computer data through the radio frequencies is one of the most interesting projects. But this is another story also because we should consider the risks related to a second new encrypted Internet if not used in a proper way…

To conclude, let me say that Google’s people are the best but now, it is time they start thinking a little bit less about online software or visionary technologies and much more about the potential social and freedom risks of their work. There are not precise rules about these topics because just few politicians have a real knowledge about the “digital frontier” and for this reason they have the terrific possibility to regulate themselves in the best way and be really transparent. History rules, when there is not effectiveness regulation, there is the risk that, sooner or later, lobbies persuade politicians to law in a wrong way. If we think about what happened in the last thirty years we can focus our attention on specific tragic events which allowed Parliaments to overreact and chain our civil rights and our privacy in a way that has not roots in our democratic societies.

On the contrary, with new democratic and “illuminated” rules or self-reforms, honestly created by real experts, there will less needs for a parallel Internet and perhaps the dawn of Morpheus’ era will be postponed for a while. At the moment we can only hope that Google people are not became too old to consider that they could change their point of view. The current Google technological path is just one of the many they can develop. Now this path seems to be efficient and, of course, profitable but perhaps the near future needs something different and less dangerous for our privacy and civil rights… (to be continued, sooner or later…). AddThis