Tag Archives: Social network

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Facebook’s Ad Targeting Is Under Scrutiny About Whether It Allows DiscriminationProPublica suggests illegality – by via adweek_logo

“… Christian Martinez, Facebook’s head of multicultural, posted a response to the article.

“A nonprofit that’s hosting a career fair for the Hispanic community can use Facebook ads to reach people who have an interest in that community. And a merchant selling hair-care products that are designed for black women can reach people who are most likely to want its products,” he wrote.

“That merchant also may want to exclude other ethnicities for whom their hair care products are not relevant—this is a process known in the ad industry as “exclusion targeting.”…”

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In my personal opinion, this could mean:

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but potentially also…..

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That’s a dilemma!

What the Rise of Virtual Reality Means for Marketers by Alexa Matiavia via convinceandconvert.com

….Despite the costs, publishers and advertisers are already buying in. The New York Times has a VR Editor, CNN has streamed political debates in VR, and USA Today Network has produced over 40 pieces of VR content since 2014.

The rise in platforms supporting 360-degree video has also upped the appeal for virtual reality. YouTube’s 360-degree video channel launched just over a year ago and has over one million subscribers. Facebook supports 360 video now, as well.

So even though it’s expensive to start, you can’t ignore the fact that there are big-time companies investing in VR who have the power to shape where technology and the media are heading.

Alexa Matia – @AlexaNMatia – is the Junior Content Writer at eZanga.com. A native of Central Pennsylvania, she graduated from Shippensburg University with a BA in English and loves to write about all things digital, including social media, PPC, display, and pay per call advertising.

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How Monocle found money in radio

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Courtesy of psfk.com

While many print publications are ramping up their podcast output, Monocle magazine went beyond and launched its own 24-hour digital radio station in 2011. It now has 1 million monthly listeners, double what it had last year, according to internal figures…

…Monocle 24 is ad-funded and is financially viable, but Bloomfield wouldn’t go into specifics. Brands, such as UBS, Turkish Airlines, Air Canada and Allianz pay to sponsor the shows, but have no editorial control. “Being more integrated is definitely to a brand’s benefit,” said Emma Moorhead, head of AV planning at media agency MEC. “Most podcasts have small audiences, but then, of course, they can be really targeted, although you can’t get that kind of scale…

How Monocle found money in radio

 

Facebook’s paid Live deal terms restrict publishers from selling sponsored streams — Online Digital Marketing Strategies

If you’re a media company getting money from Facebook to use Facebook Live, that’s the only money you can get for your livestreams right now. As part of its pay-to-stream deals with media companies, Facebook is contractually prohibiting participating publishers from selling sponsorships against the Live streams that the social network is paying them to produce, […]

via Facebook’s paid Live deal terms restrict publishers from selling sponsored streams — Online Digital Marketing Strategies

Can audio go viral on Facebook? Here’s what happened when NPR ran an experiment for a month by Serri Graslie via NiemanLab

“Trust me, this is really, really great even though you don’t know who’s talking and there’s nothing to look at and I’m asking you to focus for 40 seconds!”

The Power of a Professional Customer Service – Klout knows how to manage it!

For a rare combination of events I decided to set up an Klout account on an device powered by Android exactly when Twitter experienced its servers problems. I till do not understand what exactly happened and what kind of mistake I made but, in less than 36 hours, my Klout score dropped down from 52 to 21.
Klout
A disaster that was mitigated by the fact that I am not actually running a company based on social media and my Klout attractiveness so I was not burning money every minute I was down-scored.
When I realized that I was in the middle of a big problem I tried to reconnect to my Klout account from other device but the situation didn’t change so I opted to send an email to Klout’s customer service to ask their help.
The person that answered to me was Melanie and I  am impressed by her professionalism. As I have always read in manuals but never directly experienced before my Klout problem, Melanie did everything that a perfect customer service should do:
1 – her behavior was always informal but very professional
2 – I always had the sensation that the person who was in charge to help me was really trying to solve my problem in a active way
3 – I always had the sensation that Melanie was a real person and that she was an expert
4 – she solved the problem
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Image from misgl.com

She was so smart in the interaction with me that I had no possibility to panic in any moment. I knew that I was in trouble but Melanie managed the problem in a so incisive way that I never doubted to have my problem solved.
She involved me in what she was doing to solve the matter asking if I agreed (and if I authorized) with the changes she was making on my account’s settings and after a couple of days of exchanges emails, my Klout score was back at 52.
What I learned from this misadventure was the power of a professional Customer Service. I have a free account at Klout and the level of its Customer Service is so incisive that I will really consider to subscribe a paid account with them as soon as the account I have with one of its competitors will expire. 
Good Service makes the difference Chalk Illustration

Image from callcentr.co.uk

The dawn of Morpheus’ era. Google’s supremacy and your privacy: short considerations about Google+

In the last days, I tested Google+ and it really works! It’s fast, well-organized with a really intuitive graphical interface and, for the “first time”, I was able to start conversations with different groups without worrying to say something inappropriate to the wrong person. The problem is that it wasn’t the very “first time” I had the possibility to share a conversation because, for some months, I was one of the testers of Diaspora, an open-source project, which was financed through kickstarter.com

Diaspora is a start-up project in its alpha release and the most interesting supported features are the https streaming and the possibility to create separate conversations with preselected groups. During the past months Diaspora has not  grown fast but this kind of timeline is not unusual considering the number of developers involved, the financial capital used and all the different problems that a start-up has to solve during the first year of existence. The Diaspora’s real added value was the idea of a more secure social media through https and dedicated conversation shared between homogeneous groups of people.

On the contrary Google hasn’t had this kind of problems while developing a similar project, Google+. Anyway Google is so well structured and financially powerful that can reach the goals in a very short time if someone, at Mountain View, really believes on the future possibilities of a project. In few words, this is the natural dominance of a big player in an imperfect market where the start-up can be annihilated by a faster and richer competitor which is able to use more human resources and capitals.

I personally believe that Google, in such a way, has contaminated the natural software “diversity” growth and has too easily prevailed over the Diaspora’s guys. I am not talking about copyrights or trademarks which have often damaged the software development, I am talking about software evolution, the “natural” selection that allows small groups of people with better ideas to survive and prevail over the bigger companies. We cannot be sure that, after the completion of Diaspora, new valuable projects wouldn’t have springed from that team. Perhaps it’s time to critically ask ourselves if Google has become too big and too powerful over the web and if we need a new generation of laws or rules just to perimeter it (not to censure its works or split the company).

Back to Google+, I can strongly affirm that all the features I tested were well programmed and extremely intuitive to use. Moreover, Google+ integrates many other Google products (e.g. Picasa, YouTube, Voice, etc..) and you can share a lot of contents directly with the right people using the, now “famous”, Circles feature.

But at this point, we need another old -no software related- question mark. How many information about our lives are stored in Google servers? All the Google online software are successfully principally due to their high level of usability. None force you to use Google’s products, you are 100% free to decide but usually you have specific accounts to manage your photographs, favourite RSS, documents, phone directory, emails and now also your friends, family and more… All these information profile you and your personal attitudes better than ever. Using the right mathematical function, Google potentially has an accurate profile of you than no one else and sometime it is reasonable to believe that Google knows us better than we do.

In this prospective the “digital identification” card someone proposed some years ago to better regulate the web and check the people online activity, sounds prehistoric. The natural evolution of the net, connected to the lack of a real liberal regulation, has created a “nice” superpower company that potentially has the possibility to share our most intimate data with third parties influencing in a way or another our destinies. Can the privacy disclaimers we accept with each Google service protect our data in a bullet-proof way? Personally I have some little doubts!

On the other hand, during the last year we assisted to the dawn of more decentralized online services (www.yacy.net, www.faroo.com, www.majestic12.co.uk, etc..) and payment systems (www.bitcoin.org) which are able to guarantee a more efficient encrypted privacy. To  extremely simplify the concept it is possible to say that these new technologies represent a possible future horizon that will be developed in few years. Consequently, it is reasonable to predict that two parallel Internet will exist in the near future.

The first is the logical evolution of the web we know today with a more “efficient” control developed by Governments and specialised “agencies”. The second will be something near to what we watched in the Matrix saga. A semi-secret Internet, developed by unknown “experts” where the privacy will be one of the most valuable elements and where we will use a new generation of dynamic encryption software. If we consider that nowadays it is technically possible to build low-cost telecommunication satellites, the only residual barrier for the creation of this new web is represented by the cost of the vectors to bring them into the space. Waiting for a cheap orbital launcher, new technologies have been experimented to build alternative webs. The transmission of encrypted computer data through the radio frequencies is one of the most interesting projects. But this is another story also because we should consider the risks related to a second new encrypted Internet if not used in a proper way…

To conclude, let me say that Google’s people are the best but now, it is time they start thinking a little bit less about online software or visionary technologies and much more about the potential social and freedom risks of their work. There are not precise rules about these topics because just few politicians have a real knowledge about the “digital frontier” and for this reason they have the terrific possibility to regulate themselves in the best way and be really transparent. History rules, when there is not effectiveness regulation, there is the risk that, sooner or later, lobbies persuade politicians to law in a wrong way. If we think about what happened in the last thirty years we can focus our attention on specific tragic events which allowed Parliaments to overreact and chain our civil rights and our privacy in a way that has not roots in our democratic societies.

On the contrary, with new democratic and “illuminated” rules or self-reforms, honestly created by real experts, there will less needs for a parallel Internet and perhaps the dawn of Morpheus’ era will be postponed for a while. At the moment we can only hope that Google people are not became too old to consider that they could change their point of view. The current Google technological path is just one of the many they can develop. Now this path seems to be efficient and, of course, profitable but perhaps the near future needs something different and less dangerous for our privacy and civil rights… (to be continued, sooner or later…). AddThis

Computer Borders on Facebook

We decided to begin this year publishing our semi-new Facebook Page and to re-stylish, just a few, our right side bar. We hope to meet you on Facebook and, again, Happy New Year! AddThis

Strategic market analysis through Twitter – Know your competitors’ strategy and fight them!

Your competitors are on Twitter and they are very active. Good to know but is their strategy really effective? Difficult to know because normally you have not enough time to constantly monitor more than a couple of them. A good market analysis strategy is to read their posts in a certain period of time but Twitter doesn’t keep this easy because you have to spend hours to expand their tweets before have a good view of what information your competitors wrote. Moreover, Twitter allows you to view only the last 3,200 tweets. For this reason I normally use Twitter XL. This online free service allows you to catch and save the last 3,200 tweets just inserting the Twitter name and click on Get Tweets. After a bunch of seconds (or, more often, some minutes) you will have a complete list including the last 3,200 tweets  (retweets included) and you can export them in a CSV format. This file can be imported in a spreadsheet (e.g. OpenOffice) and clearly visualized. If you really know what you are looking for, you have a terrific picture about timing, source, contents and trends of the competitor you are monitoring. Not only you can discover when and about what your competitor is more active but you will also know if he/she is using some particular online service to tweet. This data mining tool is recommended for business or just for fun if you are a meddler. AddThis mp3 link